Tim H. - 2008 Ford F150
I do not normally post things however, in the case of Horseless Carriage I have too. I had brought my 2008 Ford F150 into Horseless Carriage from a recommendation by my father. I brought it in for a comprehensive check for a cross country trip from NH to CA my family and I are making. Nick (owner) is by far the most honest, knowledgeable, and professional mechanic I had ever dealt with. These types of guys are very hard to find these days. The other mechanics that he has working there are also very knowledgeable and professional mechanics.
I have been having some transmission problems with my truck and after multiple trips to a Ford dealership, each time I was told that there was nothing wrong with it. One trip to Horseless Carriage and Dave (one of the mechanics) was able to accurately trouble shoot the problem the first time. They even brought me into the garage and showed me and explained to me what was going on. They had also found some problems with my rear axle that if left undetected could have resulted in more damage and the possibility of getting stranded somewhere on my route to California. Nick had called me and explained to me everything that they had found, some of the items were not very important and said could wait, but took the time and explained to me how to fix them and what to look out for. Then got into the items that needed to be fixed and what the cost was going to be for each one and the hours it would take to get it done, surprisingly the prices were all very very reasonable. Any other garage would have just told me that everything they found needed to be done and without knowing any better I would have just said OK and paid an outrageous repair bill. This place sets the standard of how repair facilities should be!
I would highly recommend Horseless Carriage to anyone who is in need of an honest, professional and knowledgeable repair facility! To Nick and the rest of the guys there I want to personally thank you for your honesty and great work you had done on my truck and your willingness to work with me. If I am ever back in this area in the future you can bet on me being a return customer for any and all my maintenance needs. The person who was to first review this shop and rate them as a one star must have this place confused with another, truly 5 star work!